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Privacy Policy

Soopl BV, located at Hendrik Figeeweg 3D
2031 BJ Haarlem
The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
Hendrik Figeeweg 3D
2031 BJ Haarlem
The Netherlands
+31 23 533 26 96
info@soopl.com

Personal data that we process

Soopl BV processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data we process:
– First and last name
– Address data
– Phone number
– E-mail address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Information about your activities on our website

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@soopl.com and we will delete this information.

For what purpose and on what basis do we process personal data

Soopl BV processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or advertising brochure
– You can call or e-mail if this is necessary to carry out our services
– To deliver goods and services to you
– Soopl BV analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
– Soopl BV also processes personal data if we are obliged to do so, including data that we need for our tax return.

Automated decision

Soopl BV assumes responsibility for the basis of minor processing of decisions on matters that can have (significant) consequences for individuals. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Soopl BV). Soopl BV used the following computer programs or systems:

  • Google Analytics, Ads, Search Console
  • Microsoft ads
  • HotJar
  • MailChimp

How long we keep personal data

Soopl BV does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

Soopl BV does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal outcome. With the processing of your data on our behalf, we conclude a processing agreement to ensure the same level of security and reliability of your data. Soopl BV remains responsible for these processing operations.

Cookies, or hidden techniques, that we use

Soopl BV only uses technical and functional cookies. And analytical cookies that do not support your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, your preferred settings. We can also optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Soopl BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@soopl.com.

To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Soopl BV would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Soopl BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@soopl.com